Legal
Privacy policy
Effective November 14, 2026
The short version. We don't run ads and we don't sell or rent your information. You can browse every guide without giving us anything. We only get personal details when you send a quote request or contact form, and you can ask us to delete them any time.
Who we are. CosmicCollision.ca is run from Alberta, Canada. Contact: [email protected]. We handle personal information in line with Canadian privacy law, including PIPEDA.
What we collect
| Information | When | Why |
|---|---|---|
| Name, email and/or phone | You send a quote request, build report or contact form | To reply to you |
| Postal code, vehicle details, repair or build choices, message | Same | To prepare or pass on your quote |
| Anonymous usage stats (pages visited, device type, country) | When you browse | To see which guides help people |
| Technical logs (IP address, browser) | Kept briefly by our host for security | To keep the site running and block abuse |
Sharing with shops. If you request a quote, we share your request with one or more partner shops near you so they can contact you. We only do this when you ask for a quote and tick the consent box.
Who helps us run it. A few service providers handle data for us, only for the jobs below. Some may store it outside Canada.
| Provider | What they do | What they see |
|---|---|---|
| Cloudflare | Hosting, delivery, security and cookie-free analytics | Technical data such as IP address and browser |
| Web3Forms | Delivers form messages to our inbox | What you typed into the form |
| Google (Gmail) | Our email inbox | Messages you send us |
| Partner shops | Quote follow-up, only when you ask for a quote | Your quote request and contact details |
| Amazon and other retailers | Only after you click a product link | Whatever their own sites collect |
Cookies. Our site itself doesn't use advertising or tracking cookies, and our analytics don't use cookies. When you click an affiliate link, the retailer (for example Amazon) may set its own cookies under its own privacy policy.
How long we keep it. Quote and contact messages are kept up to 12 months, then deleted, unless you ask us to delete them sooner.
Your rights. You can ask to see, correct or delete the personal information we hold about you, or withdraw your consent, by emailing [email protected]. We'll respond within 30 days. If you're not happy with our answer, you can complain to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
Children. This site is for adults. Children under 13 shouldn't submit forms. A parent can email us to delete anything a child sent.
Changes. If we update this policy, we'll change the effective date at the top.